A Responsible Organization (RespOrg) Manages Toll Free Numbers

RespOrgs manage the information stored about Toll Free numbers – chiefly the Carrier Identification Code (CIC) – in a national database called the SMS/800. This information is used by local carriers to route a call through the appropriate long distance carrier. To think of this process more simply, RespOrgs manage Toll Free Number routing before calls reach the long distance carrier. To improve the efficiency of toll-free management for your business, our partners have built an intuitive, cloud-based toll-free management portal for enterprises, RespOrgs, and carriers.

Why Become Your Own RespOrg?

If you’re business is already a RespOrg then the benefits should be clear and your business can still benefit greatly from our partners platform. If you’re not already your own RespOrg, then becoming your own RespOrg has some serious advantages. As a RespOrg, you have complete control over your toll-free numbers. This means that in the event of a carrier outage, you are able to quickly and efficiently move 100% of your traffic to your back-up carrier or remove the down carrier from your LCR. Basically, your carrier cannot hold your numbers hostage which opens doors to alternative rate decks for least cost routing, disaster recovery solutions, and quicker turn time for re-routes. You also have access to award winning 24/7 customer service team who still answer every call live.

Benefits:

  • Toll-free number management through a powerful and intuitive GUI interface
  • APIs available for toll free search, reserve, and routing for back end integration
  • 2-click disaster recovery re-routes traffic quickly and efficiently in the event of an outage
  • Custom traffic templates allow control between voice carriers to maximize rate discrepancies
  • Inventory reports
  • White label options for carriers including individual customer portal sub-accounts
  • Number parking/long-term storage of active non-routing numbers
  • Direct, real time SOMOS connectivity via MGI’s
  • Multiple plans available to fit any size organization or provider

Focus on What You Do Best and Recover Lost Hours

And let CCT take care of the rest. You’ll be much more effective at what you already do. Adding another expert to your team will increase your peace of mind.

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